Frequently Asked Questions
Short answers to common questions about our free help and how to get it.
Is this service free?
Yes. We provide free help to people who are not comfortable with technology.
How do I get help?
Call us, email, or use the contact form. We’ll listen, explain, and help in plain language.
Do you come to my home?
Yes — we offer on-site visits to the RTP area only when needed and when it’s safe to do so.