Terms and Conditions

We provide free help to people who need assistance with technology. By requesting help you agree to cooperate and provide accurate information about your device and issue.

Liability

We take care to protect your data. We cannot guarantee recovery of pre-existing data issues and will explain risks before attempting recovery.

Service scope

We offer phone, remote, and on-site help. If specialist services or parts are required, we will explain options and help you find resources; those specialist services may have their own costs which we will not charge you for arranging.